Shipping & Returns
All orders are shipped in boxes to protect your order the best we can.
As soon as your order is placed, we will make sure it dispatches within 1-3 days.
You will receive an email with tracking information, within a few hours after placing an order.
The shipping costs will be calculated in the check out.
You can return your online purchase within 14 days after your receiving your order.
First contact us via firstname.lastname@example.org and state the order number and reason for return.
The items must be unused and undamaged and must have all original labels.
The shipping costs for the return shipment are for your own account.
We cannot accept items that are returned cash on delivery
Please use the box your order came in, for better recycling.
After we checked your return, we will refund the right amount or send you the desired item as soon as possible.
De Clercqstraat 97-H
1053 AH Amsterdam
Orders outside the EU
If you make a purchase and live outside the EU, customs, taxes, duties, and collection fees ar not included in the order total. All duties and/or taxes are the responsibility of the customer and are not collected by .fett koncept, . Any applicable fees will be due upon delivery. The shipping company may contact you once your items are in customs to let you know the costs. This may delay the delivery time as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods.